FAQ / Help page for TableLegsOnline.com

Here you will find the answers to some of our Frequently Asked Questions (FAQs), plus a list of common solutions and help information. 

For specific questions on products & orders, please feel free to use the Contact Us page.

 

Why am I having issues logging in or checking out?

In an effort to improve the shopping experience for our customer, we have completely relaunched with a new site. Unfortunately sometime browsers hold on to older cache/cookie files to speed up your browsing experience. If you are having issues on the site, it's very possible you still have an older file stored in your browser which is conflicting with the new site.The most common solution is to clear your browser cache/cookies.

 

If you are still having problems after clearing your cache and cookies, please give us a call (U.S. toll free: 877-220-3800, or direct: 410-771-5556) so that we can take your order over the phone and work to resolve the issue. 

 

How to use tablelegsonline.com

Choose from the categories at the top for the type and application of the leg or base. Then, use search tools to the left to further narrow your selection or use the search box to locate a specific model.

 

How much is shipping?

Shipping charges are dependent on location, price, and sometimes weight. We offer a full selection of shipping options including carrier, international, and expedited deliveries. Call to request a quote.

 

How large of a “base spread” to use

It is recommended that the base spread for the table base is approximately 2/3rds of the area of table top. However, for heavier or higher tables, one might expand the base spread to about 75% of the top. Read our article on how to choose the right table base spread for more information.

 

Are there quantity discounts?

There are some products with built in quantity discounts, however not all legs are available with discounts. If you are ordering more than 10 sets of table legs, give us a call and we’ll quote a price.

 

Are there any sales or coupons?

We do, from time to time, offer our valued customers discounts on orders. We also have a clearance section, an overstock section, and a “scratch-and-dent” section where one may find inexpensive items.

 

What is a custom cut?

Custom Cut is a service that we provide that creates a custom height option for customers who need a specific height. When ordering a custom cut, provide the overall height including the mounting plate.

 

How to Determine the Weight of a Table Top or Counter Top

In most cases you will not have the option of placing your top on a scale to get an exact measurement. Here is a quick read on how to find your table weight.